Return & Refund Policy

Ocean Essence Return & Refund Policy 

At Ocean Essence Nutrition, your satisfaction is our top priority. We believe in making your experience with us as simple and worry-free as possible, which is why we offer a "no-questions-asked" return and refund policy.

No Time Limits. No Hassles. If, at any time, you’re unsatisfied with Ocean Essence—whether it's not the right fit for your body, you didn’t see the results you expected, or simply changed your mind—we’ll refund your purchase in full. No questions asked, no time limits.

How to Return or Request a Refund:  

  1. Contact Us: Simply reach out to us at support@myoceanessence.com or call us at 1-(800)-591-0371 please provide your order number and a brief reason for the return (optional).

  2. Receive a Shipping Label: We’ll send you a prepaid return shipping label.

  3. Refund Process: Once you confirm the item has been sent back, we’ll immediately process your refund to the original payment method.

Where to Return: Once you receive your shipping label, please send the return package to:

Ocean Essence

121 Venture Court

Suite 200

Nicholasville, Kentucky 40356

info@shipidf.com

(800) 636-2827

365-Day Guarantee

We understand that real changes in bone health take time. Our 365-day guarantee ensures you have the full year to experience Ocean Essence. If you don’t see the results you were expecting, or if it’s not the right product for you, we’ve made the refund process simple and hassle-free.  

Click Here To Read Our 365-day Guarantee ⬅️

And if by the end of those 365 days, you don’t see the results you expected? We’ll refund your purchase, no questions asked. Your health is our priority, and we stand by that commitment. 

Blue circle with '100% Money Back Guarantee' text.

Need to Talk to Us?

We’re always here to help. Whether it’s a question, concern, or just feedback, feel free to reach out via:

  1. Email: support@myoceanessence.com

  2. Phone: 1-(800)-591-0371 (leave your email and request and we will get back to you via email)

Your health and satisfaction are our priority, and we’ll work with you to ensure you have the best experience possible.